Welcome to Arya Organic Farms! We are committed to delivering your orders promptly and securely. Please read our shipping policy to understand how we manage the shipment of your orders.
1. Shipping Locations
We currently ship our products across India. Unfortunately, we do not offer international shipping at this time.
Delivery availability may vary based on location and product type. Please enter your pin code during checkout to check for serviceability.
2. Processing Time
Orders are typically processed within 1-3 business days from the date of purchase.
Orders placed on weekends or public holidays will be processed the next business day.
Once your order has been processed, you will receive a confirmation email with the tracking details.
3. Shipping Methods and Delivery Time
We use reliable courier partners to ensure timely delivery of your orders. The estimated delivery time is 5-10 business days, depending on your location.
Please note that delivery times are estimates and may be affected by factors such as weather conditions, public holidays, or unexpected delays from the courier service.
4. Shipping Charges
Shipping charges are calculated at checkout based on the order value and destination. Any applicable fees will be clearly mentioned during the checkout process.
Orders above a certain value may be eligible for free shipping, which will be specified on our website.
5. Order Tracking
Once your order is shipped, you will receive an email with the tracking information. You can use this information to monitor your order’s status on the courier’s website.
If you have any issues with tracking or need assistance, please contact our support team at [contact email/phone].
6. Damaged or Lost Packages
If you receive a damaged package, please contact us immediately. We may ask for photographs of the damaged item(s) and the packaging to initiate a replacement or refund.
In the case of lost or undelivered packages, we will work with our courier partners to resolve the issue as quickly as possible.
7. Order Changes and Cancellations
If you wish to change or cancel your order, please contact us within 24 hours of placing your order. Once the order has been processed or shipped, we may not be able to accommodate changes or cancellations.
Our cancellation and refund policies are outlined separately on our website for more detailed information.
8. Contact Us
For any questions or concerns about our shipping policy, please reach out to our support team at [contact email/phone]. We are here to help!